Property Policies

Deposit Policy

One night deposit will be taken at time of booking for all standard reservations. Advance purchase and
other promotional discounted rates may require payment in full at time of booking.
Remaining anticipated room + tax balances are due on arrival date.

Cancellation & Modification Policy

Our standard cancellation & modification policy is 72 hours before arrival. Group reservation
cancellation & modification policy is 45 days prior to arrival.

Our standard cancellation policy is 72 hours prior to arrival. Reservations during peak travel dates
certain holiday periods are subject to a 5-day cancellation policy. Reservations that are cancelled within
this period will forfeit their deposit. Reservation modifications are subject to the same cancellation
policies and penalties.

Advance Purchase and other promotional discounted rates may be non-refundable after the reservation
has been booked.

No-Show Policy

No-show reservations will forfeit their first night deposit plus taxes. Payment will also be collected for
the remaining balance for the total number of room nights reserved, less applicable taxes.

Holiday Travel Dates:

• New Year’s Day

• Martin Luther King Jr. Weekend (Friday – Sunday)

• President’s Day Week (Friday preceding President’s Day through following Saturday)

• July 4th Week

• Labor Day Weekend (Friday – Sunday)

•  Columbus Day Weekend (Friday – Sunday)

• Christmas Week (December 25 th – January 1 st )

Pet Policy

We no longer allow pets. If you need accommodation for a service animal, please contact us in advance via phone so we can assist!

Environmental Policy Statement

Aspen at Manchester is committed to protecting the environment, the health and safety of our employees, and the community in which we conduct our business. It is our policy to seek improvements throughout our business operations to lessen our impact on the local and global environment by conserving energy, water and other natural resources; reducing waste generation; recycling and purchasing recycled - content products; and reducing our use of toxic materials or production of toxic products and / or byproducts. We are committed to environmental excellence and pollution prevention through continual improvement and meeting or exceeding all environmental regulatory requirements.

We sincerely appreciate your efforts.