Property Policies

Deposit Policy

One night deposit will be taken at time of booking for all standard reservations. Advance purchase and other promotional discounted rates may require payment in full at time of booking.

Remaining anticipated room + tax balances are due 24 hours prior to arrival, and your credit/debit card will be automatically authorized for this amount at that time.

Cancellation & Modification Policy

Based on your specific travel dates, the cancellation & modification policy is either 5 or 10 days prior to arrival. Group reservation cancellation & modification policy is 60 days prior to arrival.

Our standard cancellation policy is 5 days prior to arrival. Reservations with travel dates during peak season and certain holiday periods are subject to a 10-day cancellation policy. Reservations that are canceled within this period will forfeit their deposit. Reservation modifications are subject to the same cancellation policies and penalties.

Any reservation canceled 72 hours or more after time of booking is subject to a $25 + tax administrative fee.

Advance Purchase and other promotional discounted rates may be non-refundable after the reservation has been booked.

No-Show Policy

No-show reservations will forfeit their first night deposit plus taxes. Payment will also be collected for the remaining balance for the total number of room nights reserved, less applicable taxes.

Peak Season Travel Dates

• 2nd from last weekend in June – Labor Day.

Holiday Travel Dates:

• New Year’s Day

• Martin Luther King Jr. Weekend (Friday – Sunday)

• President’s Day Week (Friday preceding President’s Day through following Saturday)

• Easter Week (Friday preceding Easter through following Saturday)

• Memorial Day Weekend (Friday – Sunday)

• July 4th Week (entire summer season is subject to 10-day policy)

• Labor Day Weekend (entire summer season is subject to 10-day policy)

• Columbus Day Weekend (Friday – Sunday)

• Veteran’s Day Weekend (Thursday – Saturday)

• Thanksgiving Week (Wednesday before Thanksgiving through Saturday)

• Christmas Week (Friday preceding Christmas Day through January 2nd)

Pet Policy

We no longer allow pets. If you need accommodation for a service animal, please contact us in advance via phone so we can assist!

Environmental Policy Statement

Aspen at Manchester is committed to protecting the environment, the health and safety of our employees, and the community in which we conduct our business. It is our policy to seek improvements throughout our business operations to lessen our impact on the local and global environment by conserving energy, water and other natural resources; reducing waste generation; recycling and purchasing recycled - content products; and reducing our use of toxic materials or production of toxic products and / or byproducts. We are committed to environmental excellence and pollution prevention through continual improvement and meeting or exceeding all environmental regulatory requirements.

We sincerely appreciate your efforts.